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Shipping Policy

PLEASE NOTE:
For international shipping, please visit my Etsy on-line store.

Most items ship USPS insured priority mail with tracking. Items that are too large for USPS are shipped FedEx insured with tracking. You may request USPS, FedEx, or UPS on your order as well as upgrade to expedited delivery service. Packaging and handling are included in the shipping charges. Should actual shipping charges be significantly less than estimated, you'll be refunded the difference.

It's more economical to ship several garden stakes at the same time because they can ship in the same box. The same holds true for panels. However, a garden stake and a panel will have to ship in different boxes, so no savings here. The good news--you will own two beautiful pieces!

Signature confirmation is required on orders more than $750. Other orders ship with delivery confirmation so the parcel can be left on your porch, etc. for your convenience. Should you live in an apartment, condo, etc, and prefer signature confirmation, just leave a note in 'comments' when you purchase.

CRAFTING/LISTING TIMES:
It usually takes me 1-2 weeks to craft small garden stakes. Panels and large garden stakes take 3-4 weeks. Should I expect any delay, I'll promptly let you know.

SHIPPING/DELIVERY TIMES:
Shipments within the US generally take from 2-4 business days.

INTERNATIONAL ORDERS:
A) CRAFTING/LISTING TIMES: Since all orders are made 'as received' using current stained glass inventory, all international orders are custom-made. It takes from 1-4 weeks to craft these orders.
B) SHIPPING/DELIVERY TIMES:
Shipments to Canada usually run 7-14 days.
Shipments to Europe and Australia usually take 2-3 weeks.

C) CUSTOMS: Delays in customs may slow down international orders.

D) DUTIES/FEES: You are responsible for any taxes, fees, or duties on your order.

E) INSURANCE/MISC: I will check on insurance availability before accepting an order. I reserve the right to decline any international order.